Finding an ecommerce software for a small or medium B2C business is an easy task with so many turnkey platforms in the market. But, the whole story changes when you start looking for enterprise ecommerce solutions for your business.
Firstly, every large business is unique in its setup. Secondly, even for similar industry and business types, the requirements could be as different as chalk and cheese.
How Is An Enterprise Ecommerce Platform Different From A Regular Ecommerce Software
A wholesale ecommerce platform is just not about shopping cart and checkout. It does a lot more. You have to think in terms of the best technology stack that not only supports your business but also makes you future-ready. Also, there are helluva customizations and custom integrations to be taken care of.
And yes not to mention, large orders, multiple negotiations, unique prices, multiple currencies in different geographies, a whole army of suppliers-distributors to manage, security, custom checkout and what not!
To simplify this complex set-up you need an enterprise ecommerce platform that not only brings all of it together on one platform but also makes the whole process easy, efficient and seamless.
After all, you want to make your business stand out by offering the most engaging customer experience!
So how does your enterprise ecommerce software help you achieve this? Or shall we first understand what exactly makes this software?
What Is An Enterprise Ecommerce Platform
An enterprise ecommerce software is a turnkey software solution that makes it possible for high-volume, large-scale businesses to sell their products and services online. This software can be self-hosted or on-premise and usually have additional features to handle the complex requirements of high-volume businesses.
These wholesale ecommerce software systems have high-end features needed to run the everyday business of large-scale businesses. Off late, both B2B and B2C large businesses have shown a preference for turnkey enterprise ecommerce solutions as they save a lot of costs, time, efforts and offer a tested and managed solution that speeds up the go-to-market time.
7 Best Enterprise Ecommerce Software For Large Businesses
We understand that a wholesale ecommerce platform offers many advantages over legacy software. But the question remains unanswered-how to decide the best one for your business?
To help you make an informed decision, we present a complete evaluation of the top enterprise ecommerce platforms:
StoreHippo offers a SaaS-based turnkey ecommerce platform for enterprise businesses. The DIY enterprise ecommerce platform is designed on cutting-edge next-generation technology that gives brands an omnichannel presence and an easy to use solution with extreme customizations and scalability.
The fully hosted and managed solution has ZERO development hassles. The inherent flexibility of the platform makes it easy to tweak the frontend as well as the backend. StoreHippo offers peak load tolerance with inherently scalable infrastructure.
StoreHippo offers comprehensive enterprise ecommerce solutions with inherent features like pricing overrides, enquiry generation forms, customized checkouts and invoicing, minimum and maximum order quantity, bulk order processing and much more.
Built on the mobile-first principle all stores built on StoreHippo are PWA. This makes your whole online store look, feel and behave like a mobile app when opened in any browser. The use of SPA and MEAN stack also makes the stores lightweight and many times faster than stores built on old technology stacks.
Along with this, StoreHippo enterprise ecommerce platform offers 300+ inbuilt features that take care of every aspect of the business. The inbuilt features eliminate the need of any paid apps or expensive plugins. You can also create numerous customer touchpoints and customize user experiences with StoreHippo’s headless commerce solutions.
StoreHippo also offers inbuilt solutions for multi vendor marketplace, multi-store business model, multilingual website and multi-currency payments. The platform offers enhanced security with free SSL and audit logs. You also get inbuilt marketing tools, customizable themes, tax engine and CMS. The SEO-friendly platform also helps you with optimizing your site for better organic traffic.
Along with these, you can easily integrate with any custom third-party CRM/ERP/mailing software of your choice. StoreHippo also offers integrated payment gateways and discounted shipping solutions. You can also white-label your enterprise ecommerce solution built on StoreHippo.
However, all these features and benefits can only be availed with the Enterprise or custom plan designed for the specific needs of big-businesses.
Magento’s Commerce offers on-premise as well as cloud-based enterprise software for large businesses. With a host of third-party extensions, it offers features to manage high-volume businesses.
Magento has other features like detailed inventory and multi-store management required by high-volume enterprise businesses. Also, it enjoys the support of a large developer community that helps in finding solutions and fixing issues of your enterprise ecommerce solution.
However, with your Magento store, you will need developers to manage, maintain and support your IT infrastructure. Also, some users complain that the platform is slow and buggy as the business scales. Security also remains a major concern for Magento with regular security breaches.
As the Magento platform upgrades every few years, migrating from one upgrade to another forces business to undergo cumbersome, costly and complex migration every few years.
Shopify enterprise ecommerce platform offers a SaaS-based hosted solution through its Shopify Plus plan designed for large businesses. Shopify offers all the features to build a store and get it up and running quickly. It has support for payment gateways and inbuilt marketing tools as well as SEO capabilities.
However, it offers an app-based solution for enterprise businesses wherein multiple apps are needed to implement various features like the multi-vendor marketplace, multilingual solution, multi-currency payments etc. This necessitates the understanding of coding to implement and sync various third-party apps. Which in turn, images it essential to hire the services of developers or have some understanding of coding.
Also, Shopify enterprise ecommerce platform’s themes and templates are limited which restricts the design layout you can implement. Also, apps are limited compared to other similar open-source platforms that offer full customizations.
Due to the app-based infrastructure adding too many functionalities can make the whole architecture rather complex, slow and cumbersome to manage. Also, despite having a global presence the international support for tax requirements, foreign regulatory compliance etc. is limited.
BigCommerce offers SaaS-based enterprise ecommerce solutions through its higher plans aimed for large and wholesale businesses. Designed for large selling requirements this plan offers features like advanced filtering, price lists for pricing overrides, API calls for third party integrations etc.
You can get a host of core features to manage your business without the need for any apps. BigCommerce can handle large complex catalogues and also offers multi-tier discount and coupons solutions. It also complies with security standards.
However, BigCommerce still does not have an inbuilt solution for multi-store, multi-vendor or multilingual ecommerce. You will have to depend on apps or workarounds that either cost extra money or extra coding or both. Also, BigCommerce enterprise ecommerce platform needs better m-commerce features despite claiming to be built on mobile-first principle. The themes are limited and the SEO feature leaves much for asking.
Another issue is the limit on annual sales which is negotiable but can make your complete solutions costlier than you set out to pay.
Salesforce Commerce Cloud
Called Demandware earlier, Salesforce Commerce Cloud offers a SaaS-based enterprise ecommerce solution designed for large scale businesses. It gives businesses a quick-start with easy to manage inbuilt tools, automation, easy customizations and efficient management.
It offers automatic upgrades and maintenance along with scalability. It also has inbuilt tools that make it easy to achieve AI-driven personalizations.
However, users complain about the cluttered interface and freezing of sessions too frequently. Also, users find it complicated to customize the APIs. Customizations can go haywire in scope and cost if not handled by experts.
It has a steep learning curve and there is a lack of community support. There are very few enterprise ecommerce solution agency partners that can help with Salesforce integrations and development.
Some users complain of limited data storage capabilities. Salesforce also becomes expensive due to frequent upsells to other solutions within the portfolio.
SAP Commerce Cloud, formerly known as SAP Hybris offers enterprise ecommerce solutions to large businesses with a presence in many countries and product verticals. It can be easily adapted for on-premise or cloud installations.
SAP Hybris offers inbuilt support for complex catalogues, differential pricing, customized price quotes for individual clients etc. due to its adaptable solutions and enterprise-grade solutions, it is good for businesses dealing with multiple brands or product lines spread across multiple geographies.
With SAP Commerce Cloud enterprise ecommerce solutions, you need to hire developers to handle your development, maintenance and upgrades. The developer-oriented model is complex for new users and not very adaptive to changes. Coding is difficult for developers handling the platform for the first time. SAP Hybris has issues with site speed as reported by some users.
Also, the pricing is not transparent and you need to negotiate individual pricing quotes for specific products or suite that you need. Also, if you need a lot of customizations it would cost you much more than other enterprise ecommerce platforms of this level. Analytics and reporting capabilities are also not at par with other enterprise software.
WooCommerce offers an open-source enterprise ecommerce solution with the help of hundreds of free and paid extensions. Built for WordPress, WooCommerce integrates with many payment gateways, marketing solutions, logistics solutions etc to offer comprehensive solutions for specific needs of large scale businesses.
- It is open-source and customizable and a good solution for users who already like WordPress
- It also got help from an active community of developers and experts.
However, it is self-hosted so you will have to take care of updates and maintenance. To manage peak loads you need to go for higher hosting plans which make it cost and resource-intensive. WooCommerce enterprise ecommerce platform is built with developers in mind, you will have to hire technical support/developers with an understanding of WordPress to help you with coding and scripting plugins. Also, customizations will need expert coders who understand the platform well.
Some users complain that aligning WordPress themes for WooCommerce needs complex changes which can be time-taking. Also, it lacks important SEO tools which necessitate hiring a technical person for resolving small issues like canonical URLs, page doubling etc.
Costs of WooCommerce enterprise ecommerce solutions can go really high when you factor in the cost of hosting, upgrade and maintenance.
How To Choose The Right Enterprise Ecommerce Platform For Your Business
Deciding the best-fit software solution for your large business can be tricky. While there is so much to be considered, calculated and factored in, you need to make an informed decision that will help your business grow. Also, it should offer better business management and efficiency at every level along with growing your reach and conversions.
We have put forward the most detailed evaluation of the top enterprise ecommerce platforms with the best enterprise-grade features for large businesses. Before you choose your technology partner, get in touch with their sales team and ask as many questions as you need to understand the benefits and drawbacks of each of these enterprise softwares.
So get started from the top of the list and schedule StoreHippo free-demo right away!