BUSINESS
10000 monthly
- Multilingual
- Multicurrency
- Discounting Engine
- Marketing Tools
- Loyalty Wallets
- SSL certificate
- Audit logs
ENTERPRISE
25000 monthly
- All features of Business Plan
- Android + iOS Application
(setup mandatory, charges apply)
- Advanced Multi Seller
- B2B Features
- Multistore
- White-labeling
- Multi Pricing
- Affiliate Management
- Custom Roles & Permissions
- Delivery Boy Management
- Geolocation Tools & Hyperlocal
PLATINUM
Starting from
120K monthly- Bespoke Plan for Enterprises to enable Customized Workflows for multiple Business Models
- All features of Enterprise Plan
- Developer Support
- Project Management Tool
- Staging Environment
- Account Manager
- Custom Entities
- Customized Process Flows
- Scheduled Functions/Reports
- Integration capabilities
- Multi domain support
BUSINESS
9000 monthly
- Multilingual
- Multicurrency
- Discounting Engine
- Marketing Tools
- Loyalty Wallets
- Discounting Engine
- Audit logs
ENTERPRISE
22500 monthly
- All features of Business Plan
- Android + iOS Application
(setup mandatory, charges apply)
- Advanced Multi Seller
- B2B Features
- Multistore
- White-labeling
- Multi Pricing
- Affiliate Management
- Custom Roles & Permissions
- Delivery Boy Management
- Geolocation Tools & Hyperlocal
PLATINUM
Starting from
100K monthly- Bespoke Plan for Enterprises to enable Customized Workflows for multiple Business Models
- All features of Enterprise Plan
- Developer Support
- Project Management Tool
- Staging Environment
- Account Manager
- Custom Entities
- Customized Process Flows
- Scheduled Functions/Reports
- Integration capabilities
Platinum Plan features & services may incur additional charges based on the requirements
All plans listed above are exclusive of taxes
Frequently Asked Questions
Can I use my own domain?
Yes, you can. You need to have your own domain. If you already have the domain, you can add it to the StoreHippo admin panel and set up the domain to point it to StoreHippo servers using the domain providers panel.
Can I downgrade/upgrade my plan at any time I want?
Yes, StoreHippo lets you upgrade/downgrade your plan. Once your current plan is over, you can change your plan i.e. upgrade/downgrade as per the features you need at that point in time.
Do you have any transaction fees?
StoreHippo follows a fair fee policy when it comes to transaction charges. Every subscription plan has a limit on the online sales volume. Once the customer exceeds the limit as per their plan, a nominal percentage-based or fixed charge is levied on total sales above the limit.
Do you help in migration to StoreHippo?
Yes, StoreHippo helps to make your migration process very smooth and painless. If you already have an ecommerce website or are using a different ecommerce platform for your business, you can migrate to StoreHippo in a few simple and easy steps. From basic store setup and organising products to setting up your website and apps, we provide guidance and support at each step of your migration.
Can I take my data if I move out of the platform?
StoreHippo allows you to export most of the store’s backend data like products, customers, orders etc. through APIs and Bulk exports.
Can I cancel my plan any time?
Yes, you can cancel your plan anytime. However, no refunds are available on the subscription fee for the remaining period of your subscription
Can I get help with the store setup?
Yes, we provide full guidance and support in the initial store setup.
Do you provide support for notifications in stores?
StoreHippo provides various email, SMS, push and browser notifications to keep you and your customers notified at every stage of the order and delivery process.
What kind of marketing support do you provide?
StoreHippo has some pre-integrated features which help you to market your store. The platform is SEO-ready, is pre-integrated with popular marketing tools like Google Tag Manager, FB Pixel etc. and has social media integration.
How does Marketplace Integration work with StoreHippo?
StoreHippo provides marketplace integration through partners, which you can use to sync your orders and inventory from a single dashboard. You can also manage inventory across different marketplaces and import your marketplace orders into your StoreHippo dashboard and ship them using our logistics services.
What can I do with your multi-vendor functionality?
Through our multi-vendor functionality, you can add multiple sellers on your store and create your own marketplace. Know more about multi-vendor functionality at : <a target="_blank" href="https://www.storehippo.com/page/create-multi-vendor-marketplace" style="color: #7fb53d;">https://www.storehippo.com/page/create-multi-vendor-marketplace</a>
Can I provide discounts to my customers?
StoreHippo comes with a built-in discount engine through which you can run various kinds of discounts and generate coupon codes for your customers.
Do you provide multi lingual support in your stores?
Yes, StoreHippo offers comprehensive multilingual functionality as part of the platform. You can turn on automatic translation for your content and can also manually override it to give a better-quality translation to your customers.
Can I make different substores in my store?
StoreHippo provides Multi-store functionality which allows you to create sub/child stores within your store. Your customers can switch between substores to browse products that belong to the selected substore. Click here to know more: <a target="_blank" href="https://www.storehippo.com/page/multi-store-ecommerce" style="color: #7fb53d;">https://www.storehippo.com/page/multi-store-ecommerce</a>
Do you provide hosting and domain name?
StoreHippo takes care of hosting, uptime and scalability of your online store so you can focus on your business. You can use your own domain or our team can help procure one for you.
Can I use my own domain?
Yes, you can set up your own domain to point it to StoreHippo servers using the domain providers panel.
Does StoreHippo allow multiple domains for a store?
Yes, StoreHippo lets you add multiple domains for your store. The number of domains allowed will depend on your plan.
Will StoreHippo provide SSL certificate for my store?
Yes, StoreHippo offers free SSL certificates for all stores in all plans.
Can I use my own SSL certificate?
Yes, you can also use your own SSL certificate.
How secure is free SSL certificate?
The free SSL certificate is built with 2048-bit encryption. It is secure for all types of online transactions.
Can I use different currency or language based on domain?
Through our Store Variants functionality, you can use different currencies, languages or themes, etc. based on your domain.
What is integrated logistics/Real time shipping?
StoreHippo provides built-in integration (through ShipKaro) with leading logistic partners like Delhivery, FedEx, Aramex, EcomExpress, XpressBees etc. You can ship orders with just a few clicks and can also avail cash on delivery functionality. Please read more about logistics integration here: https://www.storehippo.com/page/logistics
How does integrated logistics work?
You get notified by Email/SMS whenever you customer buys a product. After getting the notification you simply have to ship your products from your admin dashboard and the courier partner comes to your address to pick up the order!
Can i generate shipping label and invoice using your dashboard?
Yes, and that too with your customized branding on it.
Do I need to create my own account with the logistics providers?
If you are shipping within India, then you can use pre-integrated logistics through Fedex, Delhivery, Ecom Express, Aramex and XpressBees etc. without creating your own account. For other countries, you will need your own account with the logistics partner available in your country.
How many pincodes do you cover in the pre-intergrated logistics feature?
We have 27000+ serviceable pin codes across India.
Is there any minimum shipment required by the shipping partners?
No! You can ship as many orders as you want to ship!
I don't want your logistic services, will there be any changes in price?
Like the other features, logistics is pre-integrated in some plans but it is completely upto you if you want to use it or not. The pricing would remain the same. If you deliver the product using any external logistics services, you can still use our backend to mark the order as shipped for tracking purposes. You can also see which order has been shipped and which order has not been shipped!
Is StoreHippo platform mobile-ready?
Absolutely. All stores built on StoreHippo platform are Progressive Web Apps (PWA) and are powered by mobile-first architecture.
Do you have support for building mobile apps for my store?
Yes, you can build Android and iOS apps for your store without writing any extra code. Android app is supported from the Premium plan onwards while the iOS app requires the Enterprise Plan.
Will you make my mobile apps live in the Playstore and Appstore?
Yes, we will certainly help you do the same as part of initial store setup. However, you have to publish the apps from your own developer account.
Can I customise the mobile apps according to my branding?
Yes, you can customise the mobile apps to have your logo, colors, and layout as per your brand requirement.
Do you have mobile app to manage StoreHippo Dashboard?
Yes, we have mobile app for the admin(s) to manage the business on the go.
What all Payment Gateways do you support?
We have integration with the leading payment gateways like PayU, PayTM, CCAvenue, PayPal, EBS, CitrusPay, ZaakPay and more! You can accept payments through debit card, credit card, netbanking, bank deposit and even prepaid wallets! Please read more here: https://www.storehippo.com/page/payment-gateway
Will I have to pay for the Payment Gateway setup separately?
Most payment gateways associated with StoreHippo have a free set up plan.
Can I integrate a savings account as well?
Yes, you can also integrate a savings account with a few of our payment gateways that support savings accounts.
In how many days does the payment come to my bank account?
Different payment gateways have different settlement cycles. Most payment gateways settle the payment within 2-4 days.
Does the payment gateway support refunds?
Yes, most of them do!
Can I use the payment gateway which i already have?
Yes, you can use your existing payment gateway provided the payment gateway is already integrated with the StoreHippo platform.
How safe is StoreHippo?
The security of our stores' data is our topmost concern. StoreHippo is hosted on the world's most certified cloud platform and has multi-layer security, disaster recovery and protection against DDOS, SQL injection, Cross Scripting and other application attacks.
How secure will my customers information be?
All the payment gateways that are integrated with StoreHippo are PCI-DSS compliant and comply with stringent security measures. This keeps your customer information safe. Sensitive information like passwords etc. is stored using strong one-way encryption.
Can I take backup of my store data?
Yes, you can export your store data like products, orders, customers data, etc. using CSV export or API, anytime you want.