WhatsApp Commerce
For Enterprises
Turn WhatsApp into a connected sales and support channel where buyers can browse, buy, pay, track orders and get AI help. No middleware. No plugins.
Get Your WhatsApp StoreLive in Three Easy Steps
Connect your business account, configure the buyer journey and start selling on WhatsApp
Connect Your WhatsApp Business Account
Link your WhatsApp Business Account with StoreHippo to manage conversations, campaigns, orders and support from one backend.
Configure Your Commerce Journey
Set up discovery, checkout, payments, order flows and AI support around your business needs.
Start Selling On WhatsApp
Let buyers browse, buy, pay, track and reorder in chat, with every interaction synced to StoreHippo.
Your Brand’s Catalogue, Shoppable on WhatsApp
Use the same master catalogue across ecommerce and WhatsApp and add a connected commerce channel without duplicating inventory, order management or fulfilment workflows
- Unified catalogue, inventory and orders - Update products, pricing and stock once. WhatsApp orders flow into the same inventory and order management system
- Built for large catalogues - Carry sizes, colours, buyer-specific pricing, MOQ rules and product variants into the WhatsApp buying journey
- Multi-store and multi-market ready - Manage separate catalogues, currencies, languages, brands and WhatsApp Business Accounts from one backend
- Checkout via Store Redirect - When a buyer clicks “Buy”, they are taken to your online store where they complete checkout through a secure payment process
Run Targeted WhatsApp Campaigns at Enterprise Scale
Reach thousands of buyers with personalised offers, automated journeys and measurable revenue attribution
- High-volume broadcasts - Send targetted campaigns with product images, offers and interactive buttons to diverse customer segments
- Advanced audience segmentation - Target buyers by location, purchase history, cart activity, order value or custom business rules
- Scheduled and behaviour-led journeys - Plan campaigns in advance or trigger messages based on buyer actions and buying journey events
- Campaign-to-revenue visibility - Track delivery, replies, clicks, conversions and orders generated from every campaign
Keep Buyers Informed at Every Stage of the Order
Automatically send branded WhatsApp updates when an order is placed, paid, packed, shipped, delivered or returned, reducing manual follow-ups
- Preconfigured order events - Activate essential order notifications as soon as your WhatsApp account is connected
- Fewer support follow-ups - Keep buyers informed proactively and reduce dependence on SMS, calls and manual status updates
- Brand-controlled messaging - Customise notification copy to match your brand voice across multiple languages
- Connected order communication - Automatically send the right WhatsApp message whenever an order status changes
Build an Enterprise Chatbot Without Any Coding
Drag triggers, actions and conditions onto a visual canvas. Your bot answers FAQs, shares catalogues, tracks orders and hands complex conversations to the right team.
How can we help today?
Visual flow builder
Connect triggers, conditions and actions on a visual canvas, then edit and deploy flows directly to WhatsApp
Trained on your commerce data
The bot works with your catalogue, pricing, inventory and order data, without a separate knowledge base to maintain
Context-rich agent handover
Complex conversations transferred to your human team with the complete chat, customer history and active cart in one view
Unified Conversation Dashboard
Bring WhatsApp, chatbot and email conversations into one unified inbox, with buyer identity, cart, order history and AI assistance available in the same view
Why WhatApp Channel For Your Brand
Reach buyers, dealers and field teams on the channel they already use every day, with faster responses and fewer missed conversations
Hear From Our Clients
The WhatsApp Catalogue has made it much easier to showcase our products and improve our business operations and customer experience. StoreHippo's smart digital solutions and responsive support have made a real difference.
Metal Artware
One WhatsApp storefront for customers. A connected sales channel for every dealer.
Connect customer demand on WhatsApp with your authorised dealer network, while keeping pricing, inventory, order routing and fulfilment centrally managed.
- Location-based order routing - Direct each order to the right dealer based on buyer location, stock availability and fulfilment rules
- Dealer-led fulfilment - Enable dealers to confirm orders and manage dispatch, pickup or local delivery from their own inventory
- Central brand control - Maintain consistent catalogues, pricing, campaigns and customer experiences across the entire dealer network
- Unified order visibility - Track WhatsApp orders, dealer fulfilment and order status from one connected enterprise backend
Launch Your Enterprise WhatsApp Commerce Channel Today
Connect your WhatsApp Business Account, configure your commerce journeys and start engaging buyers without lengthy setup or additional platform complexity