StoreHippo AI-powered enterprise ecommerce platform-no plugins, full customisation, composable, scalable architecture for tailored solutions, unified backend and AI bots.https://www.storehippo.com/s/5667e7d63086b2e718049ad9/68bffea27b7fbf93277729e6/storehippo-new-logo-480x480.png
9th Floor, Spaze iTech Park, A1-Tower, Sector-49 Sohna Road, Gurgaon, Haryana 122018, CIN - U72200HR2015PTC054459122001GurgaonIN
StoreHippo
9th Floor, Spaze iTech Park, A1-Tower, Sector-49 Sohna Road, Gurgaon, Haryana 122018, CIN - U72200HR2015PTC054459Gurgaon, IN
+918010117117https://www.storehippo.com/s/5667e7d63086b2e718049ad9/68bffea27b7fbf93277729e6/storehippo-new-logo-480x480.png"[email protected]
AI Platform
StoreHippo
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AI ecommerce platform for enterprise brands

From channels and AI agents to data, integrations and workflows. Every commerce layer connected and powered by StoreHippo’s unified AI core.

CERTIFIEDISO 27001:2022SOC 2PCI-DSS
L1
Channels
Where buyers and sellers reach AI
StorefrontWhatsAppONDCMarketplacesIVRMCPUCP
L2
AI Agents
Pre-built and custom, built with Bot Builder
MitraGenieCatalogSupportCustom Agent
L3
Your Store Data
Grounded in your live business
CatalogCustomersOrdersTransactionsShipments
L4
Commerce Foundations
The plumbing AI acts on
PaymentsLogisticsOMSAnalyticsONDC protocol
Order #81247 confirmed
VIA WHATSAPP · 2s AGO
Mitra is drafting DIWALI10
AI in production
across the StoreHippo network
30,000+
Stores using StoreHippo AI
100+
Global languages, voice and text
68%
Resolved without a human agent
99.99%
Platform uptime SLA
StorefrontWhatsAppONDCMarketplacesVoice and IVRWeb chatEmailMCPUCPMobile appsMulti-vendor marketplaceB2B commerce

Your store’s AI copilot. Ask it anything, in your language.

Mitra lives inside your seller dashboard. Ask in 8 Indian languages, by voice or text, and get answers from your live store data. Or have it do the job for you.

  • “How many orders did I get this week?” Instant answer
  • “Add a 10% Diwali discount on sarees” Drafted, you approve
  • “Which SKUs are running out of stock?” Live from inventory
Mystore® Mitra
Online · reading live store data
EN · हिं · தமி +5
How many orders did I get this week?
1,284 orders · ₹6.4L GMV · +18% vs last week
ORDERS
1,284
GMV
₹6.4L
RETURNS
11
10:14 AM · FROM ORDERS + PAYMENTS
Add a 10% Diwali discount on all sarees
Drafted DIWALI10, auto-applied at checkout on 642 saree SKUs, expires Nov 5.
Approve and publishEdit
Show SKUs running low this week
Checking inventory…
Ask Mitra anything…
yourbrand.com
Genie
Shopping assistant
Running shoes under ₹4,000 for flat feet
Found 3 with firm arch support, all in stock:
Stride Pro
In stock · 24 left
₹3,499
Cloud Run 2
In stock · 9 left
₹3,899
Compare the first two
Stride ProCloud Run 2Arch supportFirmMediumWeight248 g262 gDeliveryTomorrow2 days
Stride Pro added to cart · Checkout
Ask Genie about a product, brand or budget…

A shopping bot that finds, compares and checks out on any storefront.

Drop Genie onto any storefront. Buyers ask in plain language. Genie shows live products with images and prices, then walks them to checkout.

  • Conversational product discovery with rich cards
  • Live catalog, prices and stock, never hallucinated
  • Embed on StoreHippo storefronts or any external website

Logo, products, a one-line description. Your storefront builds itself.

Sellers drop in a logo, photos and a short description. The AI reads the brand, picks a theme, writes the copy and ships to web, app and ONDC.

STEP 01
Upload your logo
PNG or SVG, any size
e
STEP 02
Add product photos
Drag in as many as you like
STEP 03
Short description
A line or two is enough
eelectronix
Crafted for
Performance
Shop now
Laptops
Mobiles
Audio
Gaming
Hot sales
Pulse Buds
₹2,499
Volt Pad
₹18,990
Live on web, app and ONDC

AI helpers for catalog, content, support and operations.

Focused AI tools sit inside the seller dashboard. Phone photos become listings, campaigns get drafted, and shoppers get answered across every channel.

AI-powered product catalogues

Upload product images and let AI generate titles, descriptions, attributes and conversion-focused copy in seconds.

AI image editor, Magic Edit

Turn ordinary product photos into polished, studio-ready visuals with automatic background cleanup and lighting fixes.

AI semantic search

Understand buyer intent beyond exact keywords and surface relevant products based on meaning, context and synonyms.

Personalised recommendations

Recommend relevant products, alternatives and add-ons using buyer behaviour, preferences and live inventory.

AI-powered category tagging

Identify the right product category and fetch relevant HSN codes directly from product images to speed up listing.

AI multilingual voice search

Let buyers search naturally in their preferred language using voice, making product discovery faster and easier.

Compose multi-agent systems, no code required.

One master agent routes to specialised sub-agents. Add knowledge, tools and channels, then preview live as you build.

INCOMING REQUEST
“Where is my order #81247?”
WHATSAPP · BUYER
“Which government schemes am I eligible for?”
DASHBOARD · SELLER
“Write descriptions for my 40 new kurtas”
VOICE · SELLER
“Why is my payout lower this week?”
DASHBOARD · SELLER
Mitra
MASTER AGENT
Reads intent, picks the right specialist, keeps context across the hand-off.
KnowledgeToolsChannels
Orders and Returns
OMS + logistics tools
Scheme Advisor
Govt. scheme knowledge base
Catalog Agent
Writes and tags listings
Payments Agent
Settlements and payouts

Custom enterprise AI agents

Agents built around your business rules, approval flows, use cases and industry-specific requirements.

Faster go-live

Deploy agents faster and start delivering value sooner, with production-ready setup in weeks, not months.

Branded agent experiences

Custom agent themes, interfaces and journeys that match your brand across every customer and seller touchpoint.

Multi-agent orchestration

A master agent works with specialised agents for support, seller assistance, sales and operations within the same conversation.

Custom AI agents, built for your industry.

Bring your use case. StoreHippo engineers build, train and deploy agents around your data, systems and workflows.

  • Shopping assistant. Helps buyers discover, compare and buy.
  • Seller support bot. Guides sellers through onboarding, catalog and growth.
  • Buyer support bot. Resolves product, order, payment and delivery queries fast.
AGRICULTURE

Agri Advisory Bot

Crop guidance, mandi prices and scheme information through voice and WhatsApp.

AUTO

AI Part Finder

Finds compatible parts using a VIN, product image or OEM catalogue, then connects buyers with available dealers.

SERVICES

AI Booking Bot

Manages service discovery, availability slots, packages, bookings and rescheduling across clinics, salons, tours and more.

YOUR INDUSTRY

Build your own agent

Bring the workflow. StoreHippo engineers connect the data, systems and operations needed to make it work.

One AI-powered inbox for every buyer conversation.

Bring WhatsApp, web chat, voice and email into one inbox. AI handles routine work, drafts replies and passes complex cases to your team with the full conversation history.

Inbox
18 open · 14 handled by AI
All
N
Neha S.NOW
Can I change my delivery address?
WHATSAPP · NEW
A
Anjali R.2M
Where is order #81247?
WHATSAPP · AI HANDLING
R
Rohit M.6M
Saree under ₹2,000?
WEB CHAT · AI HANDLING
P
Priya K.9M
Refund pending, help?
VOICE · NEEDS YOU
S
Suresh G.14M
Bulk quote for 200 units
EMAIL · AI DRAFTED
Anjali R.
WhatsApp · Mitra is handling
AssignResolve
Hi! Order #81247, where is it now?
MITRA AUTO-RESPONDED · 1.2s
Your order is out for delivery with Delhivery, expected today by 6 PM. Tracking: DLVRY8821
Will it reach before 6 PM today?
Yes, your slot is 4:00 PM to 6:00 PM. You will get an OTP just before arrival.
Anjali is typing
CUSTOMER 360
Anjali R.
Bengaluru · joined Jul 2024
14Orders
₹38kLTV
2Returns
RECENT ORDERS
#81247 · ₹2,199In transit
#80118 · ₹1,499Delivered
#79264 · ₹3,850Delivered
AI INTENT
order_trackingdelivery_eta

Unified dashboard for every channel

See every buyer conversation across WhatsApp, web, voice and email in one view.

AI drafts, your team decides

Brand-aligned replies drafted from live customer, order and business data.

Smart escalation with context

Complex queries go to the right agent with full context, while AI resolves up to 70% of routine queries.

Turn WhatsApp into an AI-powered sales channel.

Buyers discover products, add to cart, pay, track orders and get AI help in their preferred language, all within WhatsApp.

  • Native catalogue and cart. Show your full catalogue on WhatsApp with built-in cart and secure checkout.
  • Multiple payment options. UPI, cards and other supported methods.
  • Personalised marketing. Timely offers, discount codes and product recommendations.
  • Automated order updates. Confirmations, shipping alerts, delivery and refund notifications.
Cart inside chat
UPI and cards
Auto order updates

Transform enterprise commerce with AI.

Turn your catalogue, customer and commerce data into faster growth with smart, AI-powered automation.