StoreHippo AI-powered enterprise ecommerce platform-no plugins, full customisation, composable, scalable architecture for tailored solutions, unified backend and AI bots.https://www.storehippo.com/s/5667e7d63086b2e718049ad9/68bffea27b7fbf93277729e6/storehippo-new-logo-480x480.png
9th Floor, Spaze iTech Park, A1-Tower, Sector-49 Sohna Road, Gurgaon, Haryana 122018, CIN - U72200HR2015PTC054459122001GurgaonIN
StoreHippo
9th Floor, Spaze iTech Park, A1-Tower, Sector-49 Sohna Road, Gurgaon, Haryana 122018, CIN - U72200HR2015PTC054459Gurgaon, IN
+918010117117https://www.storehippo.com/s/5667e7d63086b2e718049ad9/68bffea27b7fbf93277729e6/storehippo-new-logo-480x480.png"[email protected]
Unified Commerce
StoreHippo
Unified Commerce

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Unified Commerce Platform for Enterprises

One commerce core to run web, mobile apps, marketplaces, POS/ offline store networks,
WhatsApp and voice commerce on a connected, real-time foundation.

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Make Unified Commerce Easier to Run at Scale

Give teams the control, visibility and speed to manage growing channels, markets and customer journeys without increasing complexity

Run Every Touchpoint from One Backend
Run Every Touchpoint from One Backend

Power websites, apps, marketplaces, POS, WhatsApp and voice commerce using the same backend logic, workflows and integrations

One Dashboard To Control Everything
One Dashboard To Control Everything

Manage orders, inventory, customers, sales and fulfilment across every channel, store and location from one real-time admin

AI Across Every Layer
AI Across Every Layer

Use one AI core for product discovery, cataloguing, recommendations, voice search and intelligent assistants across channels

Launch New Commerce Touchpoints in Days, Not Months

Leverage the headless platform’s common backend logic to power every channel -kiosks, dealer apps, marketplaces, hyperlocal stores and more without rebuilding from scratch

API-First, MACH Architecture

API-First, MACH Architecture

Connect any frontend, business system or third-party service through flexible APIs and composable microservices

Composable, Scalable, Extensible

Composable, Scalable, Extensible

Add, replace or expand touchpoints and integrations without disrupting live operations or replatforming.

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No Plugin-Led Needed

No Plugin-Led Needed

Keep inventory, pricing, customer and order logic in one core instead of spreading it across channel-specific plugins

One Dashboard Syncing Orders, Inventory & Customers

No switching between systems to know what's happening. Every channel syncs with the same admin, in real time

Centralised Order Dashboard

View, approve, split and fulfil orders from every channel in one place - including multi-seller order splitting and returns/refunds.

Real-Time Inventory Sync

Stock levels update instantly across web, app, marketplace and POS the moment any order is placed anywhere

Unified Customer Profiles

One customer record, order history, wallet, preferences, accessible regardless of which channel they used.

Built-In Business Intelligence

Sales by channel, region, top products and buyers, COD vs. prepaid - one reporting layer, not five

Build AI That Works the Way Your Business Does

Create enterprise-grade intelligence around your customers, partners and operations without adding another disconnected AI layer

Conversational AI for Buyers

Conversational AI for Buyers

Create enterprise AI agents that help buyers search, compare and complete purchases through multilingual voice and text conversations across categories and channels

Seller and Vendor Support Agents

Seller and Vendor Support Agents

Support sellers with conversational AI agents that provide instant answers, guided support, and real-time visibility into tickets and resolutions

Custom AI Agents for Tailored Workflows

Custom AI Agents for Tailored Workflows

Create enterprise AI agents for your unique industry and business processes, trained on your enterprise data to deliver accurate, context-aware responses and actions

Move from Isolated AI Tools to Connected Intelligence

Bring product data, buyer intent and channel behaviour together to improve decisions and experiences across the business

AI Image Magic Edit
AI Image Magic Edit

Turn ordinary product images into polished, channel-ready visuals with automatic background cleanup, lighting correction and enhancement.

AI-Powered Cataloguing and Tagging
AI-Powered Cataloguing and Tagging

Create SEO-ready titles, descriptions, categories and HSN-code tags from product images, then use the same catalogue across every channel.

Universal Semantic Search
Universal Semantic Search

Help buyers find the right products across web, apps, marketplaces and WhatsApp by understanding intent, not just exact keywords.

Move from Isolated AI Tools to Connected Intelligence
AI-Powered Voice and Text Search
AI-Powered Voice and Text Search

Let buyers search naturally in multiple languages through voice or text, with the same discovery experience across every channel.

Unified Recommendation Engine
Unified Recommendation Engine

Deliver more relevant product recommendations across storefronts using combined buyer behaviour from every channel.

Cross-Channel Personalisation
Cross-Channel Personalisation

Carry buyer preferences, behaviour and intent across web, apps and WhatsApp so every interaction continues with the right context

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Unified Conversation Dashboard Across Every Channel

Manage, monitor and act on every conversation across channels from one dashboard, with AI that retains context and takes action

  • Chatbot, WhatsApp, voice, SMS, email and conversational AI commerce interfaces managed from one screen, not five separate tools.
  • Full conversation history and intent carry over as someone moves from WhatsApp to chatbot to voice, with no need to repeat themselves.
  • The AI takes actions, routes tasks, and resolves requests autonomously: order status, returns, ticket updates, handled without a human touching every conversation.
  • Monitor performance, assign conversations, and step in personally whenever a conversation needs a human.

Unified Conversation Dashboard Across Every Channel

AI-Powered Logistics Across Every Channel

One fulfilment engine ships every order, regardless of which channel it came from

Unified Logistics Across Every Channel

Unified Logistics Across Every Channel

Run fulfilment for orders from web, apps, marketplaces, WhatsApp and stores through one connected logistics engine.

Automated Shipping and Fulfilment Rules

Automated Shipping and Fulfilment Rules

Route every order to the right courier or fulfilment centre based on location, cost, capacity or delivery timeline.

Unified Returns and Reverse Logistics

Unified Returns and Reverse Logistics

Manage pickups, RTOs and refunds through one workflow, with every update reflected in the same order and inventory system.

AI-Powered Shipping Support

AI-Powered Shipping Support

Prioritise delivery issues automatically and resolve routine tracking queries through one AI layer across every channel

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One WhatsApp Fulfilment Flow Across Every Channel

Fulfil orders from web, apps, marketplaces, stores and WhatsApp through the same connected workflow, with every update synced back to the unified commerce core

  • Receive order alerts across channels with the recommended carrier and pickup window.
  • Reply “Ship” to confirm fulfilment and schedule pickup instantly.
  • Get the shipping label, AWB and tracking link in one thread.
  • Keep buyers, orders, inventory and tracking updated across every channel.

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One WhatsApp Fulfilment Flow Across Every Channel

One Marketing Engine Across Every Channel

Set a rule once and run it across every buyer touchpoint using the same real-time customer data

Unified Discount and Coupon Engine
Unified Discount and Coupon Engine

Apply product, category, user-group and device-based rules consistently across storefronts, apps, marketplaces and WhatsApp.

Cross-Channel Campaigns
Cross-Channel Campaigns

Build dynamic landing pages and forms using the same live customer and segment data across every campaign channel, storefronts network etc

Unified Notifications
Unified Notifications

Trigger email, SMS, push and WhatsApp messages from one logic layer instead of managing separate tools for each channel

One Payments and Loyalty Layer Across Every Channel

Run checkout, gateways, COD, payment links, wallets and store credit through the same real-time order engine connected to your backend logic

  • Use the same customisable checkout across web, apps, AI and WhatsApp payment journeys.
  • Connect domestic and international gateways, apply geolocation-based routing and support multi-currency payments from one backend.
  • Manage COD, offline orders and payment-link collections with automatic reconciliation and adaptive multi-seller payment splitting.
  • Keep refunds, cashback and loyalty credit in one customer wallet, available instantly across every channel.

One Payments and Loyalty Layer Across Every Channel

Your Commerce Model Can Change. The Platform Doesn’t Have To.

Build and scale new channels, regions and business models on StoreHippo without replacing the underlying commerce foundation

Multi-Brand and Multistore Ecommerce
Multi-Brand and Multistore Ecommerce

Run multiple brands, business entities and storefronts from one backend with unified catalogues, pricing, inventory and orders.

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B2B and D2C Commerce on One Platform
B2B and D2C Commerce on One Platform

Manage distributor workflows, bulk ordering and buyer-specific pricing alongside direct-to-consumer storefronts without separate systems.

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Marketplace and D2C Ecommerce
Marketplace and D2C Ecommerce

Run a multi-vendor marketplace and D2C storefronts on the same product, inventory, customer and order engine.

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Unified Commerce Built for Real Enterprises

See how StoreHippo enabled growing businesses to unify channels, data and operations while solving real commerce challenges at scale

FAQ Unified Commerce

Yes. Orders, inventory, customer profiles and sales data all live in one real-time admin. Teams do not need separate dashboards for web, apps, marketplaces or stores, and there is no manual reconciliation between disconnected systems.

Yes. StoreHippo uses one native AI core for semantic search, voice search, image editing, cataloguing and recommendations. It learns from combined buyer behaviour across websites, apps, marketplaces and WhatsApp instead of relying on separate models for each channel.

Yes. Along with its built-in AI capabilities, StoreHippo can build tailored agentic AI assistants for buyers, sellers, vendors and predefined ecommerce workflows. Each agent is designed around the business use case and runs on the same native AI core.

Yes. The unified conversation dashboard brings buyer and seller interactions from every channel into one screen. Agentic AI retains context across handoffs, takes relevant actions and allows human teams to step in whenever needed.

Yes. Inventory, pricing, orders and customer data sit in one real-time system of record. Every touchpoint, including websites, apps, marketplaces, POS and offline stores, reads from and writes to the same connected commerce backend.

New touchpoints can often be added much faster because the backend logic does not need to be rebuilt for every channel. Kiosks, dealer apps, marketplaces and other experiences connect to the existing core through APIs rather than requiring a full replatform.

Yes. Shipping rules, fulfilment workflows, discounts, coupons, campaigns and notifications all run from the same connected commerce core. Teams can define logic once and apply it consistently across websites, apps, marketplaces, stores and WhatsApp.

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Yes. Orders, inventory, customer profiles and sales data all live in one real-time admin. Teams do not need separate dashboards for web, apps, marketplaces or stores, and there is no manual reconciliation between disconnected systems.

Yes. StoreHippo uses one native AI core for semantic search, voice search, image editing, cataloguing and recommendations. It learns from combined buyer behaviour across websites, apps, marketplaces and WhatsApp instead of relying on separate models for each channel.

Yes. Along with its built-in AI capabilities, StoreHippo can build tailored agentic AI assistants for buyers, sellers, vendors and predefined ecommerce workflows. Each agent is designed around the business use case and runs on the same native AI core.

Yes. The unified conversation dashboard brings buyer and seller interactions from every channel into one screen. Agentic AI retains context across handoffs, takes relevant actions and allows human teams to step in whenever needed.

Yes. Inventory, pricing, orders and customer data sit in one real-time system of record. Every touchpoint, including websites, apps, marketplaces, POS and offline stores, reads from and writes to the same connected commerce backend.

New touchpoints can often be added much faster because the backend logic does not need to be rebuilt for every channel. Kiosks, dealer apps, marketplaces and other experiences connect to the existing core through APIs rather than requiring a full replatform.

Yes. Shipping rules, fulfilment workflows, discounts, coupons, campaigns and notifications all run from the same connected commerce core. Teams can define logic once and apply it consistently across websites, apps, marketplaces, stores and WhatsApp.

Yes. Wallet balance, cashback, refunds and store credit are linked to one customer profile. Credit earned through an app can be used on the website, marketplace, store or WhatsApp without maintaining separate balances.

Yes. Returns, RTO handling and refunds follow one connected workflow, regardless of where the order was placed. Every update flows back into the same order, payment and inventory system in real time.

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See Every Channel Run from One Unified Commerce Core

Book a demo to watch customer journeys, orders, inventory and fulfilment update in real time from one unified backend

Schedule a Demo