AI Ecommerce Platform for Enterprise Brands
From channels and AI agents to data, integrations and workflows, every commerce layer connected and powered by StoreHippo’s unified AI core
AI in productionacross the StoreHippo network
30,000++
Stores using StoreHippo AI
100+
Global languages, voice + text
68%
Resolved without a human agent
99.99%
Platform uptime SLA
Your store's AI copilot. Ask it anything, in your language.
Mitra lives inside your seller dashboard. Ask in 8 Indian languages, by voice or text, and get answers from your live store data or have it done for you.
- ✓ "How many orders did I get this week?" · instant answer
- ✓ "Add a 10% Diwali discount on sarees" · drafted, you approve
- ✓ "Which SKUs are running out of stock?" · live from inventory
Mystore Mitra
Online ·
How many orders did I get this week?
11:14 AM
1,284 orders · ₹6.4L GMV · +18% vs prior week.
Orders1,284
GMV₹6.4L
Returns11
11:14 AM
Add a 10% Diwali discount on all sarees
11:15 AM
Drafted DIWALI10 · auto-applied at checkout · expires Nov 5. Approve & publish Edit
11:15 AM
Show SKUs running low this week
11:16 AM
Mitra is checking your inventory…
Ask Mitra anything…↑
A shopping bot that finds, compares and checks out on any storefront.
Drop Genie onto any storefront. Buyers ask in plain language; Genie surfaces live products with images and prices, then walks them to checkout.
- ✓ Conversational product discovery with rich cards
- ✓ Live catalog, prices and stock, never hallucinated
- ✓ Embed on StoreHippo storefronts or any external website
Mystore Genie
Shopping bot
show me headphones under ₹2,000
2 great picks in your budget:
boAt Rockerz 421 Wireless
₹1,199
₹2,490 (52% OFF)
Select
Sony MDR-ZX310AP Wired
₹1,399
₹1,599 (13% OFF)
Select
Add to cartCompareShow similar
Add 2nd one to cart
Added! Ships free · delivered by Wednesday.
SONY
MDR-ZX310AP Wired Headband
₹1,399 13% OFF
CheckoutKeep shopping
Ask Genie about a product, brand or budget…↑
Logo, products, a one-line description. Your storefront builds itself.
Sellers drop in a logo, photos and a short business description. The AI reads the brand, picks a theme, writes the copy and ships to web, app and ONDC Network.
AI helpers for catalog, content, support and operations.
Focused AI tools sit inside the seller dashboard. Phone photos become listings, campaigns get drafted, shoppers get answered across every channel.
AI-Powered Product Catalogues
Upload product images and let AI generate titles, descriptions, attributes and conversion-focused listings that help products go live faster
AI Image Editor Magic Edit
Turn ordinary product photos into polished, studio-ready visuals with automatic background cleanup, lighting correction and image refinement.
AI Semantic Search
Understand buyer intent beyond exact keywords and surface relevant products based on meaning, context and natural-language queries
Personalised Recommendations
Recommend relevant products, alternatives and add-ons using buyer behaviour, preferences and live commerce data
AI-Powered Category Tagging
Identify the right product category and fetch relevant HSN codes directly from product images to speed up catalogue creation and reduce manual errors.
AI Multilingual Voice Search
Let buyers search naturally in their preferred language using voice, making product discovery faster and more accessible
Compose multi-agent systems, no code required.
One master agent routes to specialised sub-agents. Add knowledge, tools and channels · preview live as you build.
Search agents, tools, knowledge…
AdminEN ▾RRajiv
Bot agents/Mystore Mitra/Edit
GeneralKnowledgeToolsChannels
General
Core settings for this agent
Agent name
Mystore Mitra
Languages
EN ×HI ×TA ×BN ×+ 8
System prompt
Route the seller's request to the most appropriate sub-agent. Answer business queries from live store data. Confirm before destructive actions.
Master agent
Routes requests to sub-agents below.
Sub-agents
Order & Returns AgentGeneral fallback⋮
Pricing & Discount AgentGeneral fallback⋮
Bot Builder/Mystore Mitra
FlowKnowledgeToolsSettings
Test runPublish
Trigger
User message
WhatsApp · Web · Voice
AI agent
Mitra process
Detect intent · pick tools
Knowledge
Auto search
RAG over your docs
Reply
Send response
Native to the channel
Last run · 11:14:02
▶ trigger · whatsapp · "where is my order #91247?"
▶ intent = order_status · confidence 0.94
▶ tool = lookup_order(91247) · 200 OK · out_for_delivery
✓ reply · sent in 1.4s · auto-translated EN → HI
Search order
Draft discount
Customer info
Schedule call
Custom Enterprise AI Agents
Create custom agents based on your business rules, approval flows, use cases, and industry-specific requirements
Faster Go-Live
Deploy agents faster and start delivering value sooner, with production-ready setups that can go live in days, not months
Branded Agent Experiences
Customise agent themes, interfaces and conversation flows to match your brand across every customer and seller interaction
Multi-Agent Orchestration
Run one master agent with specialised agents for support, seller assistance, sales and operations within the same conversation.
Custom AI Agents Built for Your Industry
Bring your use case. StoreHippo engineers build, train and deploy agents around your data, systems and workflows
- ✓ Shopping Assistant - Helps buyers discover, compare and purchase the right products using context-aware recommendations
- ✓ Seller Support Bot - Guides sellers from onboarding and catalogue setup to order management and business growth
- ✓ Buyer Support Bot - Resolves product, order, payment and delivery queries for faster issue resolution
AGRICULTURE
Agri Advisory Bot
Shares crop guidance, mandi prices and scheme information through voice and WhatsApp
AUTO
AI Part Finder
Finds compatible parts using a VIN, product image or OEM catalogue, then connects buyers with available dealers
SERVICES
AI Booking Bot
Manages service discovery, available slots, packages, bookings and rescheduling across clinics, salons, tours and more
YOUR INDUSTRY
Build Your Own AI Agent
Bring the workflow. StoreHippo engineers will connect the data, systems and actions needed to make it work
One AI-Powered Unified Inbox for Buyer Interactions Acoss Channels
Bring WhatsApp, web chat, voice and email into one customer view. AI handles routine work, drafts replies and passes complex cases to your team with the full conversation history.
A
Anjali R.
AssignResolve ✓
Hi! Order #91247, where is it now?
Mitra auto-responded · 1.4s
Your order is out for delivery with Delhivery, expected today by 6 PM. Tracking: DLVRY8821. Out for delivery
📦
Order #91247 · ₹2,199
Will it reach before 6 PM today?
Mitra auto-responded · 1.2s
Yes, your slot is between 4:00 PM and 6:00 PM. You'll get an OTP just before arrival.
Anjali is typing…
Type a reply, or accept Mitra's draft…↑
Unified Dashboard For Every Channel
See every buyer interaction across WhatsApp, web, voice and email in one place
AI Drafts. Your Team Decides.
Get brand-aligned replies drafted by support bot using live customer, order and business data
Smart Escalation With Context
Route complex queries to the right person with complete context while AI bot handles upto 70% routine queries
Turn WhatsApp Into An AI-Powered Sales Channel
Let buyers discover products, add to cart, pay, track orders and get AI-powered help in their preferred language, all within WhatsApp
✓
Native Catalogue and Cart - Show your full product catalogue on WhatsApp with a built-in cart and secure checkout flow
✓
Multiple Payment Options - Let buyers complete payments securely using UPI, cards and other supported methods
✓
Personalised Marketing on WhatsApp - Send timely offers, personalised discount codes and product recommendations based on each buyer’s interests and purchase history
✓
Automated Order Updates - Send confirmations, shipping alerts, delivery updates and refund notifications automatically
Transform Enterprise Commerce With AI
Turn your catalogue, customer and commerce data into faster growth with smart AI-powered automation