Ecommerce Logistics and Fulfilment
Shipping that holds up at enterprise scale, wherever your brand sells. Choose the best-fit carrier for every order and stay in control across channels, markets, dealers, and warehouses.
- 30+ pre-integrated hyperlocal, domestic, and global logistics partners
- Rule-based carrier allocation with live rate comparison and automatic fallback
- Unified shipping across stores, sellers, channels, and fulfilment locations
- One dashboard for tracking, NDRs, delays, exceptions, and delivery performance
30+ hyperlocal, domestic and global logistics partners, pre-integrated
Fulfilment That Reaches Every Market You Sell In
From same-city hyperlocal drop-offs to cross-border deliveries, the same order flow adapts to where the buyer actually is.
Hyperlocal & Same-City Delivery
Hyperlocal and intercity delivery partners for same-day and next-day deliveries in dense urban markets, without a separate integration.
Pan-India Coverage
Seamless nationwide coverage through trusted, leading fulfilment partners, ensuring delivery reliability.
Cross-Border Fulfilment
Expand into global markets with integrated cross-border logistics and end-to-end shipment visibility.
Evaluate Every Carrier Option Before You Ship, Not After
Handle end-to-end logistics from one dashboard, from comparing carriers and assigning shipments to tracking deliveries and resolving exceptions.
| Carrier | Rate | Est. delivery | On-time SLA | |
|---|---|---|---|---|
| Surface Partner | ₹61 | 4–5 days | 79% | |
Express PartnerRecommended | ₹68 | 2–3 days | 94% | |
Your contracted carrierNegotiated rate | ₹70 | 3 days | 86% | |
| Regional Partner | ₹72 | 3–4 days | 88% | |
| Air Partner | ₹94 | 1–2 days | 96% |
Logistics Built for High-Volume, Multi-Warehouse Operations
Manage bulk orders, multiple warehouses, and advanced fulfilment workflows without slowing down operations.
Bulk Shipping Tools
Print hundreds of labels in one click, update status in bulk, and dispatch hundreds of orders together.
Bulk Import With CSV
Upload large order batches in one go with CSV. Addresses, weights and reference numbers are validated before anything ships.
API & Webhooks
Generate labels, compare live rates, and track shipments through APIs, while every status update is sent to your existing systems in real time.
Multi-Warehouse Routing
Automatically route every order to the nearest location with available stock, avoiding unnecessary cross-country shipping.
Multi-Package Orders
Split a single order across multiple packages, each with its own AWB, weight, and dimensions, while keeping tracking grouped.
Custom Shipping Providers
Connect your existing regional or specialist carriers without giving up longstanding contracts or operating workflows.
E-way Bill Support
Auto-generate the paperwork each shipment needs: e-way bills for India, and multi-level taxation and invoices for cross-border orders.
Unified Orders and Carrier Performance
Bring orders from every channel into one shipping pipeline and compare carrier SLAs, RTOs, damage rates, and transit times.
One-Click Order Fulfilment on WhatsApp
Send new-order alerts directly to your fulfilment team on WhatsApp. A single reply confirms the shipment, schedules pickup, and brings the label, AWB, and tracking link into the same conversation.
- 01Receive the order alert with the recommended carrier and pickup window
- 02Reply “Ship” to confirm fulfilment and automatically schedule pickup
- 03Get the shipping label and AWB in the same WhatsApp thread
- 04Automatically send the buyer a branded shipment and tracking update
One Dashboard for Every Shipping Provider
Manage carriers, AWBs, labels, pickups, tracking, and delivery exceptions from one dashboard, without switching between multiple logistics portals.
| Order | Channel | Carrier | AWB | Status | ETA |
|---|---|---|---|---|---|
| #SH-10482 | Storefront | Express Partner | 7700 1234 5678 | In transit | Thu, 1 Oct |
| #SH-10479 | Marketplace | Surface Partner | 5402 8813 2290 | NDR · Address incomplete | Re-attempt Wed |
| #SH-10477 | Hyperlocal Partner | HL-099201 | Out for delivery | Today | |
| #SH-10471 | Storefront | Air Partner | 3310 4478 0012 | Delivered | Mon, 28 Sep |
| #SH-10466 | Social | Your contracted carrier | CC-055710 | Delayed · At hub 48h | Fri, 2 Oct |
| #SH-10463 | Marketplace | Express Partner | 7700 1234 5519 | RTO initiated | — |
Know Which Carrier Is Actually Performing, Not Just Which One Is Cheapest
Don’t decide on cost alone. Compare delivery speed, SLA adherence, return rates, and damage performance by carrier, route, and product category, so every routing decision reflects real operational outcomes.
- Spot declining carrier performance before it affects customer experience
- Compare partners across the routes and categories that matter most
- Update routing rules directly from the performance dashboard
| Carrier | On-time SLA | Avg transit | RTO rate | Damage |
|---|---|---|---|---|
| Air Partner | 96% | 1.3 d | 2.4% | 0.1% |
| Express Partner | 94% | 2.4 d | 3.1% | 0.2% |
| Regional Partner | 88% | 3.2 d | 4.8% | 0.4% |
| Surface Partner | 79% | 4.6 d | 7.2% | 0.9% |
Fewer “Where Is My Order?” Follow-Ups, Powered by AI
Shipping exceptions are identified and routed before they turn into support tickets. Your team and customers get accurate shipment updates instantly, without waiting for someone to check manually.
- AI-powered ticketing that identifies and prioritises shipping exceptions automatically
- Automated status responses for tracking questions, freeing up support time for issues that actually need a person
Unified Logistics Pipeline for Every Channel You Sell On
Run logistics centrally across every commerce channel your business operates on, without rebuilding your shipping workflow for each one.
Custom Delivery Agent App for Complete Last-Mile Control
Equip delivery teams with a branded delivery agent mobile app. Give sellers and store managers full control over agent onboarding, order assignment, delivery tracking, and verification.
Delivery Agent App
Let agents view assigned orders, update delivery status, and manage daily tasks on the go.
Seller-Level Agent Management
Allow sellers to onboard, assign, and manage their own delivery teams from the dashboard.
Store-Based Assignment
Map dedicated agents to specific sellers, stores, or fulfilment locations for faster local delivery.
Verified Deliveries
Track delivery progress in real time, confirm handovers, and capture customer feedback.
Stop Juggling Courier Portals. Ship from One Screen.
Use ShipKaro by StoreHippo to compare carriers, apply negotiated rates, automate fulfilment, track every shipment, and resolve exceptions through one AI-powered enterprise logistics dashboard.