End-to-end order management system that saves time and makes your processes faster.
Manage Orders
Get complete Order details of the orders received on your store(s) in your admin. View order details, add new orders manually and perform a variety of other operations on your Orders.
Order Approval Flow
Set up manual Order approval flow for admin or sellers. Full control to admin or sellers in a multi-seller environment to accept/approve orders. The inventory gets automatically updated when the Order is approved.
Order Fulfillment
Get finer control on order delivery by creating full or partial fulfilment for the items in an Order. This allows you to ship the order in parts creating a smoother delivery using same or multiple shippers.
Return Management Authorization
Offer full or partial Return of delivered orders to boost customer confidence in your brand and services. Create a Return request with complete order details on the customer’s behalf and process seamless return.
Integrated shipping
Ship your orders in a few clicks using the Integrated Shipping services. Provide shipping details, select a shipping service, print invoices and schedule pickup with a few clicks.The ship now section lets you ship an order in few easy steps. In this section, you provide the shipping details, select a service, and schedule the pickup.
Support for Refund
Easily handle full or partial refund of orders that are returned or cancelled by customers. Functionality to manage and refund shipping charges on orders whenever admin decides to do so.
Full Invoicing Support
Get inbuilt and custom invoicing support for all your B2B and B2C orders. Generate GST complaint single or bulk invoices with a single click. Also, create an invoice in the preferred currency of the customer. Customize the built-in invoice templates or create your own templates for different invoicing requirements
Abandoned Cart
Bring back your lost sales with abandon cart follow up. Convert your incomplete checkouts with the inbuilt feature for automatic and manual follow up of abandoned cart orders.
Bulk Import-Export
Save time with easy and effortless bulk import-export of orders in CSV format.
Multi-Currency
Create the same product order in different currencies for different customers based on the chosen currency of the customer.
Payment Link Support
Complete an order payment through payment link support sent from your admin. Allow customer to pay for COD or offline order by sending a payment link where they choose the payment type and make the payment to complete their order.
Order Transactions
View complete details of transactions associated with the order or add new transaction for an order. Edit transaction details manually or create manual orders in case of failed transactions.
Order Options
Accept additional information from customers at the time of checkout e.g. their preferred delivery time, cooking instructions, etc.
Order Metafields
Enable store admin or support team to store additional information in orders through order metafield. For example, set delivery boy information, warehouse details, processing instructions to the team and more such details.
Wallets and Store Credits
Speed up the order volume and order quantity on your store by offering wallets and store credits to your customers. Increase repeat orders by offering loyalty bonus through store credits.
Order Email and SMS Notifications
Keep customers informed by sending notifications through email and SMS at various stages of ordering and order processing. Customize your notifications and integrate your preferred SMS provider to send out notifications.
60+ payment gateways
Integrate domestic and international payment gateways at ZERO additional cost. Get advanced features like automatic currency conversion, location-based payment gateway, support for multiple payment gateways, substore based gateway, customized checkout flow and more.
COD and Offline support
Comprehensive support for Cash On Delivery(COD) and offline orders. Validate your COD orders with OTP to eliminate fraudulent orders. Get COD support even multi-seller setup as well.
Order Tracking
Get order tracking enabled on front-end so customers get a transparent view of their order processing and shipment tracking status.
Reorder
Make repeat orders faster and seamless for your loyal customers. Save order details and make reordering a one-click process with reorder functionality.
Manual Order and Duplicate Order
Admin can easily create manual order if the customer is facing difficulty in creating one. Also, duplicate orders can be created with changes if required.
Automatic Splitting of Orders*
No need to manually split and allocate orders for different sellers in multi-seller environment. Orders get automatically split and sent for processing to the respective sellers.
Shipping rate methods
Configure various rules to simplify shipping rates for various domestic and international locations. For example, set higher shipping rates with insurance for high-value products like iPhone.
Order Level discount
Set various discounts at the order level, seller level, product level or category level. For example, set 20% off on all orders above $100 or set $100 off on all orders above $ 1000.
Coupon Codes
Create various coupon codes with different discount settings for running flash sales or limited period offers. Upsell your products with checkout level coupons.
Powerful Tax Engine
Get full support for various taxes and GST. Create multi-tier taxes for various products and categories. Create tax inclusive or exclusive pricing using the inbuilt feature.
Sales Reports
Get better insight into your business with various analytics and reports like sales by month, by region, COD Vs paid orders, high grossing products, top selling products, top buyers etc.
Shipping Availability Check
Optimize your shipping processes by easily checking the shipping availability based on PIN code for various locations. Enable city level or international shipping restrictions if any to make the shipping process streamlined.
Why our customers love us ?
Hear it from the people who have experienced the change with StoreHippo
https://www.jcstore.in/
We are glad we chose StoreHippo as it offered everything we needed to set up our brand aggregation e-commerce portal. There so are many features that helped us streamline our business. Like ease of integration with the third party vendors makes St...Read MoreWe are glad we chose StoreHippo as it offered everything we needed to set up our brand aggregation e-commerce portal. There so are many features that helped us streamline our business. Like ease of integration with the third party vendors makes StoreHippo such an easy to use ecommerce solution. I would recommend other brands looking for service aggregator marketplace solutions to try StoreHippo.Read Less
https://www.petsstation.com/en/
StoreHippo not only helped us with building our online store but also helped in solving a lot of business problems. We absolutely loved the add-on feature facility and how you guys facilitate additional requests on top of it. Your approach of neve...Read MoreStoreHippo not only helped us with building our online store but also helped in solving a lot of business problems. We absolutely loved the add-on feature facility and how you guys facilitate additional requests on top of it. Your approach of never saying no to the huge demand and needs of your customer and your ability to fulfill those demands within their respective timeline is commendable. You guys are already perfect in understanding the needs of your customer and your feature-rich E-commerce platform is proof that you have already built solutions for handling diverse requirements of enterprise E-commerce brands"Read Less
https://www.buildit-store.co.za/
"The team from StoreHippo has performed above and beyond our wildest expectations delivering service excellence every step along the way. The platform has enabled us to customize our store to our unique requirements quickly and effortlessly. Produ...Read More"The team from StoreHippo has performed above and beyond our wildest expectations delivering service excellence every step along the way. The platform has enabled us to customize our store to our unique requirements quickly and effortlessly. Product integration was a breeze through their API, and we particularly valued the multi-store feature offered. It was easy to manipulate custom fields allowing us to expand the usefulness of different segments, such as product details. The user experience of their admin interface is excellent, aesthetically pleasing, very easy to use, and overall the best turnkey solution for growing your business within the digital sphere. StoreHippo is the gold standard for medium-large businesses in search of an enterprise eCommerce all-in-one solution."Read Less
https://marketplace.ken42.com/
"Our experience with StoreHippo was very nice and we could start our multi vendor marketplace easily and quickly. StoreHippo support resolved all our queries on time. The help section came handy in understanding the platform and implementing chang...Read More"Our experience with StoreHippo was very nice and we could start our multi vendor marketplace easily and quickly. StoreHippo support resolved all our queries on time. The help section came handy in understanding the platform and implementing changes easily. "Read Less
https://plantix.net/en/
Our business needed out-of-box enterprise ecommerce solutions that were super easy to use by our retailers. We were looking for unparalleled scalability wherein we could quickly launch thousands of online stores in the first phase and grow the onl...Read MoreOur business needed out-of-box enterprise ecommerce solutions that were super easy to use by our retailers. We were looking for unparalleled scalability wherein we could quickly launch thousands of online stores in the first phase and grow the online stores 5X-6X within the next quarter. Along with this, we needed a multilingual solution to enable our sellers to sell in their native language. We had multilevel customizations and the tens of ecommerce platforms we checked were not able to give us the speed, scalability and flexibility to build our unique ecommerce software. With StoreHippo it was clear right from the word go that things will be seamless and smooth. The team was open to suggestions/customizations and our unique changes were done in a matter of days. StoreHippo built a scalable model for Plantix at a super-fast speed that exceeded our expectations.Read Less
https://www.vanasutras.com/
StoreHippo gave us enterprise e-commerce features like multi-vendor and price based sellers all in one place. Payment gateway integration was a breeze and I found the admin and help center to be really good and useful. We had good after-sale suppo...Read MoreStoreHippo gave us enterprise e-commerce features like multi-vendor and price based sellers all in one place. Payment gateway integration was a breeze and I found the admin and help center to be really good and useful. We had good after-sale support and our queries were handled on time. I would recommend StoreHippo to anyone looking for a simple solution to multi-vendor e-commerceRead Less
https://www.jollyrx.com/
While researching for the solutions for B2B eCommerce I reviewed many different solutions to go live and test out our product in market in a faster way after researching so many products I came across StoreHippo and I was amazed that they were cov...Read MoreWhile researching for the solutions for B2B eCommerce I reviewed many different solutions to go live and test out our product in market in a faster way after researching so many products I came across StoreHippo and I was amazed that they were covering all the use cases of business and the platform was value for money and most importantly our idea was converted into a fully functional product in next 4-5 days.Read Less
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