12 FAQs to ask while choosing an ecommerce platform in India for your enterprise brand

By | Updated Date : Nov 08, 2023 | 1 Comments | 965 views | Nov 08, 2023
  • 12 FAQs to ask while choosing an ecommerce platform in India for your enterprise brand

Delivering quality is something that never comes second if you plan to create the best enterprise ecommerce solutions for your business. 

Wondering how to go about it?

Number one, it calls for cutting-edge technology. 

And number two? Well, that’s pretty much all you need.

And what’s the easiest way to achieve that?

Powering your business with the best ecommerce platform in India.

Yes - building your enterprise solution from scratch is passe.

To win your customers and move fast in the dynamic ecommerce landscape you need to use a cutting-edge ecommerce platform that offers battle-tested solutions and enables you to go to market in record time.

Why do we focus on creating the best ecommerce platform for your enterprise business? 

Let's find that out: 

  • $63.17bn is the expected revenue in the ecommerce market in 2023
  • 14.11% revenue is the expected CAGR 2023-2027 
  • 1.09 billion is the expected number of ecommerce users by 2027
  • 73.7% is the expected user penetration in the Indian ecommerce market by 2027

Source: Statista Market Insights

Brands must choose an enterprise ecommerce solution aligned with the growth plans of their business. The idea here is to design an online shopping experience that engages your customers, makes selling easy, and takes your brand to new markets, irrespective of your businesses’ physical location.

12 FAQs to ask before choosing an ecommerce platform in India 

To stay ahead of the market competition, you need ecommerce software that not only offers advanced features but also makes it seamless to position your brand in the minds of your customers. Wondering how to hack your growth?

Here are 12 FAQs for you to ask before choosing the right ecommerce platform in India for your ecommerce brand.

Why should I consider an ecommerce platform in India to build my enterprise brand’s website? 

A large-volume enterprise business like yours needs an ecommerce platform to give you better control over your business operations. You can witness a remarkable shift as you adopt a SaaS-based ecommerce solution that can simplify your process of development, software installation, maintenance, and upgrades. Here are some of the most important benefits of using the right ecommerce solution for your enterprise business:

  • Facilitates faster development cycle as compared to building your brand’s website from scratch
  • Cost-effective solution as against building software from scratch 
  • Battle-tested ecommerce solutions with live use-cases
  • Freedom from maintaining and upgrading your solutions as the turnkey ecommerce platform in India takes care of the maintenance and upgrades
  • Easy and quick to adapt to new market trends as the platform providers keep tweaking solutions for upcoming market requirements
  • Quick access to an experienced support team to solve your technical issues without any hassles

StoreHippo offers robust B2C and B2B ecommerce solutions that are designed on the headless architecture offering decoupled frontend and the backend. Brands can create agile and innovative tailored solutions for their enterprise businesses using StoreHippo’s architecture.

Will it be possible to scale and grow my enterprise brand while using an ecommerce platform in India?

To make your online presence felt, noticed, and remembered in the long run, you need to choose a solution that is equipped with features and tools. Well, it's tough to predict early today, but we bet you would want to scale up and grow your enterprise brand in the future. When you grow your SKUs, customer flow, etc, you might have to look at ecommerce migration. But what if you choose the right platform today, one that helps you scale to any number of pages, customers, products, etc? 

StoreHippo ecommerce platform comes with its inherently scalable solutions. Your enterprise platform built with StoreHippo solutions can handle millions of customers without compromising on the load-time and site’ speed. Built on the most advanced technology stack, StoreHippo offers peak load tolerance with 99% uptime. You can seamlessly scale your enterprise brand with the elastic scalability that supports peak-load for different seasons, products and regions in India. 

Will I be able to build customized ecommerce solutions for my enterprise brand using an ecommerce platform in India?

Well, it might come as a surprise, but the flexibility to customize is the main ingredient in your recipe to the best ecommerce platform. If you plan to choose the right platform to build your enterprise business on, make sure you have the ability to customize the business flow to your unique needs. 

StoreHippo solutions is built on the decoupled headless architecture that helps you build a flexible platform for your business. StoreHippo allows you to seamlessly tweak the platform inside out with its unique customizations. You can build multiple stores for various locations, audiences, categories, etc and also customize the shipping, content, pricing, designs, marketing and much more with StoreHippo solutions. 

Is it possible to run both B2C and B2B business models using an advanced ecommerce platform in India?

Yes, it is. But only with a two-in-one solution that has inbuilt features to cater to the needs of both B2B and B2C businesses, you can run both worlds with the same wand. Your enterprise business might start by selling to other enterprise businesses and eventually decide on selling to end buyers as well. And to be able to do so without going through an ecommerce migration, you need features and tools that help you customize your pricing, and invoices, create multiple storefronts, and create customer-specific flow.

StoreHippo platform gives your enterprise business the freedom to choose the business structure and supports both B2B and B2C business needs single-handedly. You can seamlessly create different storefronts using the multi-store ecommerce solutions and cater to the different needs of your different audience segments simultaneously. You can also sell entirely different categories using the same platform by StoreHippo. The host of enterprise-grade features by StoreHippo, the best ecommerce platform, helps you to create a custom B2B portal for different business needs, offer custom quotes and handle both B2B and B2C ventures from a single admin dashboard. 

Can I also get support to build mobile apps when I use an ecommerce platform in India?

Yes, you will get support to build mobile apps while using an ecommerce platform to build your marketplace. The Indian ecommerce industry is mobile-centric and requires you to place your brand on smartphones as well. When you succeed in offering easy navigation and convenient browsing on your customer’s mobile phones, you stand tall in the ecommerce battleground.   

StoreHippo is the best ecommerce platform in India that comes with an inbuilt mobile apps builder to help you create conversion-oriented mobile apps for your business. With StoreHippo’s mobile-first feature, you can build Android and iOS apps without any coding at zero additional costs. Pioneers of introducing  PWAs (Progressive Web Apps) in ecommerce StoreHippo enables you to create online stores that look, feel, and work like mobile apps even on entry-level devices and are inherently mobile-responsive. You can also use built-in apps for your admins, delivery people, or vendors to manage your enterprise business on the go. 

Will it be possible to create multiple stores and implement different store designs on all these stores using one of the ecommerce platforms in India?

Yes, you can seamlessly create multiple stores and implement different store designs on all of your sub-stores using an enterprise ecommerce solution. The store builder you choose to build your chain of stores should be able to bring into reality your vision of the store design. Wondering if that is possible. Let us tell you that yes, with the right solution at your disposal, you can create personalized designs for your stores that can attract, engage, and convert customers. 

StoreHippo comes with 100+ device-optimized themes to help you customize the design and layout of your multi-store marketplace. You can seamlessly create various designs for different stores based on the unique needs and requirements of the target audience. The enterprise ecommerce solution from StoreHippo comes with an easy drag-and-drop feature that helps even novice sellers to create professional-looking store designs in no time with no coding required. StoreHippo’s in-built design theme helps you to seamlessly create and customize your store’s designs.  

Will the enterprise solutions built using an ecommerce platform in India be easy to use for my vendors who are not so tech-savvy? 

Well, to kick off and run your enterprise business smoothly, an easy-to-use ecommerce platform is a must. Technology is often misunderstood as rigid and tough to use, that requires the right technical skills to run a business. However, that’s not the case with the ecommerce platform in India, like StoreHippo. With an edge of technology, you can harness the full potential of the digital ecosystem and manage your enterprise business without the need for any tech-skills. 

StoreHippo ecommerce solutions are designed to make selling easy even for novice sellers and admins. Designed to be used by anyone and everyone, the easy-to-use admin dashboard from StoreHippo enables you to manage your vendors and their products in just a few clicks. StoreHippo comes with a comprehensive vendor management solution that offers a separate vendor dashboard to seamlessly manage business operations and offer a seamless omnichannel buying experience for quick shopping on your enterprise ecommerce platform in India.

Can I build a multilingual website for customers across the country using a turnkey ecommerce platform in India?

Good question indeed. Did you know that 68% of online shoppers prefer to buy in their native languages? Yes, by going multilingual, you can target local customers nationwide and retain loyal customers on your enterprise marketplace. Wondering if it can be challenging to handle multiple stores with different local languages? It is not. 

StoreHippo ecommerce platform in India comes with in-built multilingual support that helps you to quickly translate your website into 100+ different languages. You can also implement RTL languages like Urdu, Sindhi, etc. StoreHippo also enables you to add multilingual themes that make your website interface seamless to use. With the translation control, you can also choose between automatic and manual modes of translation and offer your customers ease of shopping in their local language.  

How will the solutions built using an ecommerce platform in India ensure the security of my customer data and checkouts?

When you choose the solution to build an ecommerce platform in India, make sure to look out for features offering high-end security measures. While security can become a major concern for customers shopping online, you can offer a safe and secure shopping experience to your customers with robust security measures. 

StoreHippo ecommerce solution helps build a PCI-DSS-compliant platform in just a  few steps. StoreHippo offers multi-level security features and tools like free SSL certificates, audit logs, etc. With 60+ pre-integrated payment gateways, you can also offer a secure and frictionless checkout process on your marketplace. Also, all credit/debit cards are processed by PCI DSS-compliant payment gateway partners to offer secure transactions. 

Is it possible to integrate with multiple third-party software and tools when I use an ecommerce platform in India for my enterprise brand?

Yes. The best ecommerce platform makes it seamless to integrate with your chosen software and services. When you have an enterprise-level business running in India, it can become challenging to cater to the diverse needs of the audience of your brand. Therefore, it is only natural to be looking for third-party services and softwares to integrate on your marketplace platform.

Understanding your need, StoreHippo ecommerce platform comes with API-based architecture to help you easily integrate with multiple software and service providers of your choice. With easy integrations, you can manage your day-to-day business operations hassle-free. Integrations with softwares like CRM, ERP, accounting, etc makes it easy for you to handle large-scale enterprise business. You can also integrate with multiple delivery partners, chatbots, live chat, etc to offer a smooth shopping experience on your enterprise ecommerce solutions. 

What tools will an ecommerce platform in India provide me to strategize my marketing?

Well, marketing is no doubt the backbone of your enterprise business. As you put your brand out in front of your customers, you can set your brand on an upward growth trajectory. As customers tend to look up a brand on multiple platforms, you need the right set of tools and features to market your brand to your customers. 

StoreHippo, the best ecommerce platform in India, comes with a variety of marketing tools and features to help you position your brand higher in the Indian ecommerce market. The comprehensive SEO tools help rank your marketplace website higher on SERPs as you can create unique URLs, meta descriptions, meta titles, meta tags, keywords, etc. StoreHippo's inbuilt SEO tools help you create effective SEO strategies to gear up your brand for increased footfalls.

StoreHippo also comes with a powerful discount engine to help you plan multi level discounts for your enterprise brand. You can use the push notification feature to recover abandoned carts and create personalized coupons to attract customers. Using the blog engine, you can create marketing content to educate your audience about the brand. StoreHippo comes with an advanced in-built reporting engine to help you analyze the best-performing sale channels, products, etc. With seamless integration with Google Analytics, you can track visitors and analyze data from all touchpoints in one place. The rich customer data helps you create strategic marketing plans and boost your sales.    

Are there any ecommerce platforms in India that offer tools/features to simplify the shipping and fulfilment processes?

Yes, there are. Some ecommerce platforms in India are helping their clients streamline their deliveries. As a business cannot streamline its fulfillment process for safe and timely deliveries, it will eventually witness its customers go to competitors. Hence it is essential to opt for an enterprise solution that comes with integrated logistics.

Don’t fret. We are here to guide you the right way and help you create an automated and faster shipping process for your ecommerce marketplace in India. 

StoreHippo offers a comprehensive shipping solution that comes with the best logistics providers. You can choose to integrate multiple delivery solutions from the 30+ pre-integrated logistics providers to streamline your shipping process for your customers. You can use StoreHippo’s built-in logistics management solution and import orders from different sales channels to align them all for timely deliveries. StoreHippo enterprise ecommerce solutions also come with a complete delivery management system to help you align your own chain of delivery boys for efficient delivery. 


Before you choose your enterprise ecommerce platform in India, make sure you are being offered the right set of tools for your enterprise business. Futuristic features and a robust ecommerce platform that supports every type of business model can help you achieve your business goals in the long run. 

The SaaS-based ecommerce platform, StoreHippo, powers your brand to hack unparalleled growth. The enterprise-grade features and MACH architecture from StoreHippo offer everything you need to run your large-scale enterprise business. Ready to explore StoreHippo enterprise ecommerce solutions? Start your 14-day free trial now with the best ecommerce platform. 

Leave A Comment

This is more or less everything one needs to know before choosing their ecommerce platform. Kudos on compiling the detailed list

By: Ganapati Talwar
Mar 08, 2024   Reply

Replies :
Hi Ganapati, thanks for appreciating our blog on 12 FAQs to ask while choosing an ecommerce platform in India for your enterprise brand. If you need our help setting up your store, feel free to contact us. For more ecommerce related information, keep checking the StoreHippo blog! Team StoreHippo - Mar 11, 2024

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